Support
Have a question about MCBU Kampus or stuck on something. We are here to help.
Frequently asked questions
How do I sign in?
You sign in with your student portal credentials. Sign in with Google and Sign in with Apple are also supported. After the first sign in, you can log in quickly with Face ID or fingerprint.
My attendance was not recorded, what should I do?
Check your internet connection and that location permission is on. If the QR code has expired, wait for it to refresh. If the problem continues, write to [email protected].
Why is location permission needed?
Location is used only to verify lecture attendance, while you take attendance. It is not tracked in the background. You can manage the permission in device settings.
I am not receiving notifications.
Check that notification permission for MCBU Kampus is enabled in your device settings.
Is the app paid?
No. MCBU Kampus is free for students and staff. There are no in-app purchases, no subscriptions and no ads.
How do I delete my account?
You can delete your account from the Profile or Settings section in the app, or write to us. See the Delete Account page for details.
Delete account
You can delete your account from the Profile or Settings section in the app, or by writing to us. See the Delete Account page for details.
Account deletion request